Privacy Policy

Effective Date: June 01, 2025

This Privacy Policy explains how Safety Now Solutions LLC ("Etrazos", "we," "our," or "us") collects, uses, shares, and protects your information through the Etrazos.com website and mobile applications (the "Services"). By using Etrazos, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect

a. Information You Provide to Us

We collect personal information you submit directly, including:

  • Full name, email address, and phone number
  • Demographic info (e.g. gender, age, location)
  • Dating preferences and relationship history
  • Answers to questionnaires and profile content
  • Payment details (via secure processors)
  • Photos and video (optional)

You may also provide "sensitive personal information" such as religion, political views, ethnicity, sexual orientation, or health-related preferences. By submitting this, you give us explicit consent to use it for matching and personalization.

b. Automatically Collected Information

When you access our Services, we may collect:

  • IP address, browser type, device ID, operating system
  • Clickstream data, pages visited, time spent on site
  • Mobile identifiers, usage logs, crash data

We use this data to improve service performance, prevent fraud, and enhance user experience.

2. Cookies, Pixels & Tracking

We use cookies and similar technologies for:

  • Authentication and security (to keep you logged in)
  • Preferences (like language and layout)
  • Analytics (e.g. Google Analytics)
  • Personalized marketing (with your consent)

You may disable cookies in your browser or opt out of interest-based ads by visiting: https://optout.aboutads.info

We do not respond to "Do Not Track" browser signals.

3. How We Use Your Information

We use your data to:

  • Operate and improve the Service
  • Match you with compatible users
  • Provide customer support and security
  • Send notifications, updates, and marketing
  • Comply with legal obligations and prevent fraud
  • Conduct research (de-identified data only)

You may receive texts, push alerts, or emails from us. You can manage your preferences in your account or by contacting us.

4. When We Share Your Information

We may share your personal information under the following circumstances:

With Your Matches

We display profile details (e.g., first name, photos, preferences, last login) to users you are matched with. We never share your contact info with matches.

Service Providers

We share data with trusted vendors for hosting, payment processing, fraud prevention, and analytics. All providers are bound by strict confidentiality.

Legal Requirements

We may disclose information when required by law, subpoena, court order, or to prevent fraud, abuse, or physical harm.

Business Transfers

If we're involved in a merger or acquisition, your data may be transferred. We'll notify you before this happens.

5. Your Privacy Rights

Virginia Residents (VCDPA)

Under the Virginia Consumer Data Protection Act, you have the right to:

  • Access: Know what data we collect and how we use it
  • Correct: Fix inaccuracies in your personal data
  • Delete: Request erasure of personal information
  • Opt-Out: Decline targeted advertising or profiling
  • Appeal: Challenge denied requests within 60 days

To exercise these rights, contact info@etrazos.com with the subject line "Privacy Rights Request." We will respond within 45 days.

California Residents (CCPA/CPRA)

California residents have additional rights including:

  • Right to Know: Categories and sources of personal information
  • Right to Delete: Request deletion of personal information
  • Right to Correct: Fix inaccurate personal information
  • Right to Opt-Out: Decline sale or sharing of data
  • Right to Non-Discrimination: No penalties for exercising rights

We do not sell your data for money. However, some advertising practices may be considered "sharing" under California law. Contact us to opt out.

Contact Information

Safety Now Solutions LLC
PO Box 7143
Falls Church, VA 22040

Email: info@etrazos.com

Accessibility Notice

We are committed to making our Privacy Policy accessible to all individuals, including people with disabilities. If you require this policy in an alternative format, please contact us.

Policy Updates: We may update this Privacy Policy from time to time. For material changes, we'll notify you via email or in-app alert at least 30 days in advance. Your continued use signifies acceptance of the updated policy.