Privacy Policy for Etrazos.com
Effective Date: June 01, 2025
Privacy Policy for Etrazos.com
Effective Date: June 01, 2025
a. Information You Provide to Us
We collect personal information you submit directly, including:
- Full name, email address, and phone number
- Demographic info (e.g. gender, age, location)
- Dating preferences and relationship history
- Answers to questionnaires and profile content
- Payment details (via secure processors)
- Photos and video (optional)
You may also provide "sensitive personal information" such as religion, political views, ethnicity, sexual orientation, or health-related preferences. By submitting this, you give us explicit consent to use it for matching and personalization.
b. Automatically Collected Information
When you access our Services, we may collect:
- IP address, browser type, device ID, operating system
- Clickstream data, pages visited, time spent on site
- Mobile identifiers, usage logs, crash data
We use this data to improve service performance, prevent fraud, and enhance user experience.
2. Cookies, Pixels & Tracking
We use cookies and similar technologies for:
- Authentication and security (to keep you logged in)
- Preferences (like language and layout)
- Analytics (e.g. Google Analytics)
- Personalized marketing (with your consent)
You may disable cookies in your browser or opt out of interest-based ads by visiting: https://optout.aboutads.info
We do not respond to "Do Not Track" browser signals.
3. How We Use Your Information
We use your data to:
- Operate and improve the Service
- Match you with compatible users
- Provide customer support and security
- Send notifications, updates, and marketing
- Comply with legal obligations and prevent fraud
- Conduct research (de-identified data only)
You may receive texts, push alerts, or emails from us. You can manage your preferences in your account or by contacting us.
4. When We Share Your Information
We may share your personal information under the following circumstances:
👥 With Your Matches
We display profile details (e.g., first name, photos, preferences, last login) to users you are matched with. We never share your contact info with matches.
🔧 Service Providers
We share data with trusted vendors for hosting, payment processing, fraud prevention, and analytics. All providers are bound by strict confidentiality.
⚖️ Legal Requirements
We may disclose information when required by law, subpoena, court order, or to prevent fraud, abuse, or physical harm.
🏢 Business Transfers
If we're involved in a merger or acquisition, your data may be transferred. We'll notify you before this happens.
5. Your Privacy Rights
🏛️ Virginia Residents (VCDPA)
Under the Virginia Consumer Data Protection Act, you have the right to:
- Access: Know what data we collect and how we use it
- Correct: Fix inaccuracies in your personal data
- Delete: Request erasure of personal information
- Opt-Out: Decline targeted advertising or profiling
- Appeal: Challenge denied requests within 60 days
To exercise these rights, contact info@etrazos.com with the subject line "Privacy Rights Request." We will respond within 45 days.
🌴 California Residents (CCPA/CPRA)
California residents have additional rights including:
- Right to Know: Categories and sources of personal information
- Right to Delete: Request deletion of personal information
- Right to Correct: Fix inaccurate personal information
- Right to Opt-Out: Decline sale or sharing of data
- Right to Non-Discrimination: No penalties for exercising rights
📞 Contact Information
♿ Accessibility Notice
We are committed to making our Privacy Policy accessible to all individuals, including people with disabilities. If you require this policy in an alternative format, please contact us.